Hive Signal Booster

To set up your signal booster:

1. Choose a location: it should be plugged into a socket that can be left switched on and you must find a spot half way between your Hive hub and the product you need the signal to reach
2. Plug the signal booster in and switch the power socket on, the light on the front twill begin to flash amber
3. Visit the Hive app, open the menu and select ‘install devices’ and then ‘add another device’
4. Follow the in-app instructions

Your Signal Booster will help your other Hive Active Heating™ devices talk to each other and extend the wireless range of your system. Connectivity issues can occur in very large houses, houses with very thick walls and in areas where other devices are causing wireless interference. In some cases moving your hub or device may solve a connectivity issue, and adding a Signal Booster can also help.

We recommend to plug your signal booster in roughly mid-way between you Hive Hub and the device or devices that are experiencing issues with signal range. This needs to be plugged into either a mains power socket or an extension lead that is left on.

If you’re trying to pair your Hive Signal Booster and you don’t see a light on the front flashing amber you may need to reset it. Press and hold the button for 10 seconds to reset the Hive signal booster. When you see the double flashing of an amber light you have successfully reset your Hive signal booster. No try installing your Hive Signal Booster in your Hive app or online dashboard again.

We don’t recommend moving your Signal Booster as it could disrupt communication between your Hive devices. Remember to leave the power to your Signal Booster switched on at the power socket, it won’t work otherwise!